SmartBoard Shop - FAQ

School / Educational Orders

If your order is for education, please email an official purchase order to


All Smart Board Shop orders include free delivery unless otherwise stated. Smart Board replacement pens and erasers are usually delivered by standard post.

Replacement Series 5/500 Eraser

The new Series 5 Smart Board eraser replaces the old circular version by including a section of plastic to close off the eraser hole on the pen tray making it flush across the front of the pen tray. This avoids knocking the eraser and plastic container off as in the original design. This can only be used with series 500 boards. For series 6 erasers, they are purchased as part of the pen set RPEN-ER.